Limited Warranty
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
How Long Does This Coverage Last
Your Friendship Lamp product comes with a warranty for defects in material and workmanship for one year! We stand behind our products 100%. If you are having difficulties with your Friendship Lamp, just contact us at support@filimin.com to discuss possible options to keep you connected. Be sure to include your full contact information, where you made your purchase (which website or retail outlet) and the ID number below the barcode on your Friendship Lamp product.
(Note: damage caused by carriers will be handled through the carrier’s damage claim process.)
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Friendship Lamps to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. Without limiting any other exclusion herein, Friendship Lamps does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
What Friendship Lamps Will Do
Friendship Lamps will, at its sole option, replace this product with a direct replacement or with a similar product deemed by Friendship Lamps to perform substantially the same function as the original product. If the shipping address is in the continental US, Friendship Lamps will also pay the shipping costs necessary to return this product. Refer the purchaser to our distributor for a refund or exchange.
What Friendship Lamps Will Not Do Under This Limited Warranty
If this product is returned to Friendship Lamps this product must be insured during shipment, either by Friendship Lamps or by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Friendship Lamps will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Friendship Lamps will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact Friendship Lamps directly. In some cases, you may be referred to our distributor for a return or exchange. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from Friendship Lamps. If this product is returned to Friendship Lamps under this limited warranty, a return authorization number, obtained from Friendship Lamps, will be required. This product must be returned directly to either Friendship Lamps or distributor and should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation on Liability
THE MAXIMUM LIABILITY OF FRIENDSHIP LAMPS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRIENDSHIP LAMPS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRIENDSHIP LAMPS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF FRIENDSHIP LAMPS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Friendship Lamps. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Friendship Lamps thanks you for purchasing a Friendship Lamps product. We hope it will give you years of satisfaction.
